Public to select Best Home Affairs Enquiry Centre

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     The Home Affairs Department (HAD) will invite members of the public who visit the 20 Home Affairs Enquiry Centres (HAECs) between July 17 and August 11 to assess the service standard of the HAEC during a visit, with a view to selecting the Best HAEC.

     A spokesman for the HAD today (July 13) said, "HAECs serve as a bridge between the department and members of the public. By holding this activity, the department would like to give recognition to frontline staff who excel in the delivery of public enquiry service to encourage them to serve the community in a professional manner, and to further upgrade the service standard of the HAECs."

     Members of the public participating in the activity will rate various key aspects of the performance of the HAEC during a visit. Awards will be determined by the scores awarded by the public.

     A total of eight awards will be presented. Selection results will be announced through the department's website.

Ends/Thursday, July 13, 2023
Issued at HKT 15:00

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