Food waste smart recycling services resumed at around 2.30pm
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The EPD immediately instructed the contractor to switch the smart recycling platform to a backup server, and the service was resumed normal at 2.22pm.
The EPD also contacted the relevant management offices of PRH estates and private housing premises to place traditional food waste collection bins next to the FWSRBs during the server failure such that residents can continue recycling food waste.
An EPD spokesman said, "In response to this incident, the EPD has requested the contractors to submit an incident report within seven days and ensure that similar problems do not recur. We thank for the support of residents in participating in food waste recycling and apologise to all affected users."
Ends/Sunday, June 23, 2024
Issued at HKT 19:33
Issued at HKT 19:33
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