Renovation company and director convicted of engaging in wrongly accepting payment
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Hong Kong Customs earlier received information alleging that a renovation company was suspected of engaging in unfair trade practices in the online sale of various types of custom-made furniture.
After an investigation, Customs found that the male director of the renovation company concerned sold different types of custom-made furniture through a social media platform page. However, he failed to supply the relevant products or procure a third person to supply equivalent products within a reasonable time after accepting payments from a customer. The director later told the customer that the delivery would be delayed or arrangement of refunds could be made, but no follow-up action was taken eventually.
Customs welcomes the sentence and reminds traders to comply with the requirements of the TDO. Consumers should also purchase products at reputable shops.
Under the TDO, any trader commits an offence if, at the time of acceptance of payment, the trader intends not to supply the product, or there are no reasonable grounds for believing that the trader will be able to supply the product within a specified or reasonable period. The maximum penalty upon conviction is a fine of $500,000 and imprisonment for five years.
Members of the public may report any suspected violations of the TDO to Customs' 24-hour hotline 2545 6182 or its dedicated crime-reporting email account (crimereport@customs.gov.hk) or online form (eform.cefs.gov.hk/form/ced002).
Ends/Tuesday, March 26, 2024
Issued at HKT 17:52
Issued at HKT 17:52
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