缂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌熼梻瀵割槮缁炬儳缍婇弻鐔兼⒒鐎靛壊妲紒鐐劤濠€閬嶅焵椤掑倹鍤€閻庢凹鍙冨畷宕囧鐎c劋姹楅梺鍦劋閸ㄥ綊宕愰悙宸富闁靛牆妫楃粭鎺撱亜閿斿灝宓嗙€殿喗鐓¢崺锟犲磼濠婂懐妲囬梻浣圭湽閸ㄨ棄岣胯閻☆參姊绘担鍛靛綊顢栭崨顓囨稑螖閸涱厙銉╂煙閻戞ɑ灏电紒鈾€鍋撴繝娈垮枟閿曗晠宕㈡ィ鍐ㄥ偍闁汇垹鎲¢埛鎴犵磽娴e顏堟倶閿曞倹瀚呴梺顒€绉甸悡鍐⒑閸噮鍎忕紒妞﹀懐纾奸弶鍫涘妼濞搭噣鏌涢埞鎯т壕婵$偑鍊栫敮濠囨嚄閸撲礁濮柍褜鍓熷娲箹閻愭彃濮岄梺鍛婃煥閻倿宕洪埀顒併亜閹烘垵鈧綊寮抽鍕厸閻忕偠顕ф俊濂告煃鐟欏嫬鐏寸€规洖宕埥澶愬箥娴i晲澹曞┑掳鍊曢幊蹇涙偂濞戙垺鍊甸柨婵嗛婢ь噣鏌$€n偆娲撮柡宀嬬磿娴狅箓宕滆閳ь剚甯¢弻宥堫檨闁告挶鍔庣槐鐐哄幢濡⒈娲搁梺鍓插亝濞叉牜澹曢崸妤佺厸闁告劑鍔庢晶娑㈡煟閹惧娲撮柟顔斤耿閹瑦锛愬┑鍡橆唲濠电姵顔栭崰鏍磹閸ф钃熼柣鏃傗拡閺佸﹪鏌涘┑鍡楊仱闁稿鎸搁埞鎴﹀幢濞嗘劖顔曢梻浣告贡閸庛倝宕归悢鑲猴綁宕奸悢绋垮伎濠德板€愰崑鎾翠繆椤愶絾鈷掓俊鍙夊姍閺佹捇鏁撻敓锟� Simplified Chinese Email this article news.gov.hk
Progress of banking complaint cases of the HKMA
***********************************************

The following is issued on behalf of the Hong Kong Monetary Authority:

     The Hong Kong Monetary Authority (HKMA) announced today (July 12) the progress of its banking complaint cases at the end of June 2013.  These cases include customer complaints about banking products or services as well as other cases referred by our banking departments and other regulators.

     In June 2013, 80 cases were received and 311 cases were completed.  As at end June, the handling of 995 cases was in progress.  

     A table summarising the progress of the banking complaint cases is attached.

     For enquiries related to banking complaints, please contact the dedicated hotline at 2878 1378.

Ends/Friday, July 12, 2013
Issued at HKT 16:30

NNNN

Print this page