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The following is issued on behalf of the Hong Kong Monetary Authority:
The Hong Kong Monetary Authority (HKMA) announced today (November 23) the progress of its banking complaint cases at the end of October 2012. These cases include both Lehman-Brothers-related and other non-Lehman-Brothers-related banking complaints as well as other cases referred by our banking departments and other regulators.
In October 2012, 82 cases were received and 110 cases were completed. As at end October, the handling of 1,371 cases were in progress.
(A table summarising the progress of the banking complaint cases is attached.)
For enquiries related to banking complaints, please contact: Dedicated hotline, at 2878 1378
Ends/Friday, November 23, 2012
Issued at HKT 17:16
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